Account Deletion

At Apna Chotu, we respect your privacy and provide you with the ability to permanently delete your account and personal data whenever you choose.

How to Delete Your Account

You can permanently delete your Apna Chotu account directly from the mobile application by following these steps:

1. Open the Apna Chotu app.
2. Go to Account Settings.
3. Select Delete Account.
4. Review the information displayed on the screen.
5. Confirm your account deletion request.

What Data Will Be Deleted?

Once your deletion request is processed, the following information will be permanently removed:

• Your account profile.
• Your name and contact information.
• Your registered email address.
• Your registered mobile number.
• Your saved delivery addresses.
• Your account preferences and settings.
• Your personal information associated with your account.

Data That May Be Retained

Certain information may be retained for the period required under applicable laws and regulations, including but not limited to:

• Invoices and billing records.
• Taxation and financial records.
• Payment transaction records.
• Information required to comply with legal obligations, resolve disputes, or enforce our agreements.

Such retained information will only be stored for the legally required retention period and will not be used for marketing purposes.

Processing Time

Account deletion requests are generally processed within 7 business days after successful identity verification.

Unable to Access the App?

If you are unable to access your account through the mobile application, you may request account deletion by contacting our support team.

Email: info@apnachotu.com

Please send your request using your registered email address or include your registered mobile number so that we can verify your identity before processing your request.

Need More Information?

For details about how we collect, use, store, and protect your personal information, please read our Privacy Policy.